- Eckoh, the global provider of secure payment products and customer contact solutions, has signed a new four-year, multi-million pound global procurement contract with an existing client, a leading global financial services company.

Under the terms of the new contract, which extends the scope and duration of Eckoh's existing client relationship, Eckoh and West Corporation have been selected following a tender process as the client's global partners, working together to deliver the customer self-service provision.

The collaboration represents a further strengthening of Eckoh's relationship with West, with Eckoh and West together providing hosted VoiceXML telephony services for handling customer self-service enquiries on a global basis including the US market.

Eckoh has worked with the client since 2008, hosting a range of automated services across all major European countries and other global territories. The new contract term begins immediately and will run for an initial four years with an option to extend for an additional two years.

At 2:32pm: [LON:ECK] Eckoh PLC share price was +1.5p at 42p

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