StockMarketWire.com - Eckoh secured a three-year contract to provide its contact centre agent desktop product to a US Fortune 100 telecommunications company.
The contract extension, worth a minimum of $3.8m to Eckoh, comprising $2.1m in licences and $1.7m for maintenance and support over the three-year period, was with an existing client relationship.
Eckoh had an exclusive contract to sell Coral, and over the last two years the telecommunications company, one of Eckoh's largest clients, had deployed the 'market-leading desktop into parts of its contact centre estate, as well as other Eckoh services,' the company said.
'This new contract represents the next phase of their process to implement Coral, and their commitment to three years of support suggests Coral is their long-term desktop of choice,' it added.
Story provided by StockMarketWire.com
Shares Magazine
Shares is the leading weekly publication for retail investors. It is packed with investment ideas, news and educational material to help build and run portfolios and get more from your money.
Investor Events
Shares puts on free Investor Events throughout the year across the country. They provide an opportunity for investors to learn more about companies on the stock market and hear from a range of investment experts including fund managers and Shares journalists.