- Good Energy inked an agreement with Kraken Technologies to use its customer services platform to cut costs and drive growth.

The agreement was for an initial term of three years.

The Kraken system implementation and associated operating model transformation was expected to 'drive operating cost savings, customer experience benefits and future growth,' Good Energy said. The move to Kraken's software, however, was expected to result in a write down of existing systems and require an investment of about £4m, which would taken across 2019 and the first half of 2020, with the impact on financial results to be determined in subsequent financial reporting, Good Energy said. The operating cost savings were expected to achieve payback of the forecast investment within 18 months of the April 2020 full implementation, it added.

At 10:11am: [LON:GOOD] Good Energy Group Plc share price was -4.5p at 148.5p

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